Robin Scott-Tripp Back in November of 2011, I left my job, where I had worked for over thirteen (13) years. I loved that job. I loved working with my providers and their staff. I treated this job as if I worked directly for the providers. While the paycheck was nice, I was not there to “collect a paycheck”, I was there to make sure the providers were succeeding. If I didn’t do my job, the providers would not be able to succeed. And I wanted to make sure that they did and I was good at it.
I had initially thought I was going to stay at that job for many more years, but there were changes that were made. The company that I worked for had been bought out. That wasn’t such a big deal, but the staff was sworn to secrecy that none of the providers or practices that we billed for were ever allowed to know of this buy out. I was not crazy about this, but thought that as long as nothing else changed, it was not an issue. Shortly after this buy out, we found out that a great deal of our work was being outsourced to India. Luckily, none of my accounts were being sent to India, or so I thought. A couple of years into the buyout, I was told that my accounts were going to be sent to India and that I had to train them. Why should I have to train someone to do my job that I was perfectly capable of doing myself and doing very well? I mean, a great deal of family practice accounts were brought into this company because of the work that I did. I could not “fake” that I was doing the work when someone in a foreign country was doing it and I was having to fix everything. It was at that time, that I decided that this was not going to work for me.
Within a couple weeks of my departure, I was contacted, at home, by several of the accounts that I managed and was asked what was going on. They noticed that their accounts were not being handled correctly and wanted to know if something was going on. I informed them that I no longer worked there and they asked if I would start my own billing company and do their billing. While starting my own billing company wasn’t really on my to do list, it sounded like a good idea since I had people wanting me. And that is how Mountain View Medical Billing came to be.
In my spare time, I enjoy spending time with my family, painting, gardening and crafting.
James “Jim” Tripp Jim began working at Mountain View Medical Billing in July 2016. Jim left a life time career as a machinist to assist Robin with the day to day operations. Jim’s responsibilities include, but are not limited to; claims submission, claims follow-up, patient statements and deposits for providers. Jim is a huge asset to this company.
In Jim’s spare time, he enjoys spending time with his family, outdoor activities and volunteering.
Jack Tripp Jack has been with Mountain View Medical Billing since the beginning. Jack is a 9 year old Staffordshire Bull Terrier who basically lays around all day. In Jack’s spare time, he enjoys chewing bones and sleeping.
Ted Tripp Ted has been with Mountain View Medical Billing since he was just 8 weeks old. Ted is now almost two and rarely shows up for work. In Ted’s spare time, he enjoys digging up rocks and burying bones.